Terms & Conditions
Terms & Conditions
read these terms carefully. By accessing or using our website, you agree to be
bound by these terms and conditions. Do not use this site if you if you do not
agree to all of these terms.
have any questions regarding the use of our site, please contact us.
- In these Terms and
Conditions "our website" means the URL www.thecorpsshop.com,
"we", "us" and "our" means The Corps Shop,
and "you" and "your" means you, the customer.
- These Terms and Conditions
together with your order and the order reference number provided to you
constitute the entire contract between us and you for the supply of products.
No other Terms and Conditions will apply.
- The Corps Shop reserves the
right to change or modify these Terms and Conditions or any policy or
guideline of www.thecorpsshop.com at any time and in its sole discretion.
Any changes or modifications will be effective immediately upon posting on
- All images, text and design
on this site are the sole property of thecorpsshop.com or, in some cases,
a third party.
- Content on this site cannot
be copied or used in any way without the written consent of Thecorpsshop.com.
Failure to adhere to this may result in breach of copyright or trademark,
or other laws leading to civil and criminal prosecution.
- Notwithstanding the above thecorpsshop.com
customers and visitors may email or print off information to send to
family or friends for the purposes of making purchasing decisions from Thecorpsshop.com.
Formation of Contract
- You offer to purchase
products from us through our website.
- Your offer is made by
completing and submitting your order.
- Our acceptance of your offer
is confirmed by us providing you with an order reference number.
- Once we provide you with the
order reference number a binding contract is formed.
Capacity to Transact
- If you are under eighteen
(18) years of age, you cannot order via our website without consent or
approval from parent or legal guardian.
Processing your Order
- Upon completing your order
and submitting it through the checkout system, an order reference number
will be issued to you via a confirmation email.
- We will not process your
order until it has passed our internal validation procedures, for the
purpose of preventing credit card or payment fraud.
- Upon processing your order
and receiving payment we will send you a confirmation email which is your
- We reserve the right to
refuse service or supply of the products, or to terminate the contract
and/or your account at our sole discretion.
- If we cannot process your
order after receiving payment, we will contact you using the details
entered at the checkout.
Payment Methods and Processing
- We currently accept VISA,
MasterCard, bank transfer & PayPal.
- Orders placed on weekends or
public holidays will be processed on the next business day.
- Business days are Monday to
Friday, excluding Public holidays.
- We process payments only
after you successfully complete the checkout.
- Your tax invoice is your
proof of purchase and is required for returns, exchanges and any
- Where you pay by Bank
Transfer you must pay the amount payable as indicated on your Order
Confirmation within 5 days from the date that you receive your Order
- If a BPAY payment is not
received within 5 days from the date that you receive your Order
Confirmation, we reserve the right to cancel the transaction.
- For credit card and PayPal
payments we will email a tax invoice to you with your Order Confirmation.
Where you pay by Bank Transfer a tax invoice will be sent to you via
email once your payment has been received. This tax
invoice becomes your proof of purchase when your Bank Transfer payment
is received by Thecorpsshop.com.
- Credit card information
entered during the ordering process will be deleted upon transaction
- All purchases on applicable
Products include GST at the rate of 10%.
- We always strive to list our
products with the most competitive prices.
- We reserve the right to
modify prices published on our website at any time.
- The price of products shown exclude
taxes, duties or other fees applied to imports imposed by foreign
Governments. Check with your local postal our taxation service to
determine if import charges, Taxes or Duties are payable on your shipment.
- Contact us to discuss any
assistance you may require with import duties and taxes.
- We do our best to keep stock
of most items listed on our website. However due to the volume and timing
of orders received we cannot guarantee stock availability at any specific
- We also sell through other
electronic platforms and a retail outlet. At times, our inventory may be
inaccurate, but we strive to provide accurate stock QTY where possible.
- In the event of stock-outs
we will notify customers as soon as possible after their order is
received. Customers will have the option to cancel their order, accept an
alternative product, or accept an extended delivery schedule.
- The Corps Shop processes
orders daily and your goods will ship same-business-day if placed before
- Regular domestic delivery
times can take between 3 and 8 business days (Monday to Friday excluding
Public holidays) from the date payment is received. Please note that Bank
Transfer payments take 1-3 business days to process.
- Regular, Express and
International shipping service is provided by Australia Post. For
estimated delivery schedule, please go to Australia
Post shipping calculator. All parcels will ship from Adelaide
- Although every effort is
made to ship your order according to the estimated delivery times
provided, estimated delivery times may change due to changes in supply or shipping
circumstances beyond our control. If your order has not arrived after the
estimated delivery time, please contact us.
- International orders are
delivered to the destination country by Australia Post International Mail
service. Local delivery will be completed by your nations Domestic Postal
- We will deliver each ordered
product(s) to the place of delivery designated by you.
- Unless otherwise agreed by
us, we will deliver your order to the address indicated on your Order
- If no-one is available to
take delivery of parcels too big for your letterbox, Australia Post may leave
a card so you can pick-up your order from your local Post Office or
- If you provide your “Authority
to Leave” during the checkout process whereby you give permission for your
order be left in a nominated location at the delivery address you agree
that delivery is effected once this has been done.
- We will use our reasonable
efforts to deliver your order to you within the estimated delivery time
indicated on your Order Confirmation; however, we do not guarantee that we
will deliver within this time frame.
- Yes, we will deliver to APO
/ FPO and AFPO address locations and all destinations where Australian
Forces are Posted or Deployed. Contact
us if you have any specific requirements for Defence Forces
- Title to and risk in the
products will pass to you upon delivery from us.
- Please choose carefully and
review all products in your shopping cart when completing the checkout
process as your order cannot be cancelled once we have provided you with
an order reference number.
- Consumer guarantees apply
under the Australian Consumer Law. Nothing in these Terms and Conditions
excludes the application of those guarantees.
- For more information about
your rights as a consumer, see the Australian Consumer
- All items we sell are
covered by a minimum 12 months manufacturer’s warranty.
- Please contact the
manufacturer of your product for more information on their precise
warranty terms and conditions.
- A manufacturer’s warranty is
valid with proof of purchase on the original goods within Australia and
commences from the purchase date on your invoice. Product warranty is NOT
- You agree that you will look
solely to those warranty(s) provided by those manufacturers and in the
first instance, contact the manufacturer for all warranty claims.
- However, we will do
everything we can to ensure valid warranty claims are handled and
expedited efficiently and effectively.
- Be sure to keep your tax
invoice as proof of purchase. To request another copy or for any
assistance with a warranty claim please contact us via email and include
your name and order reference number.
- We reserve the right to
require identification, proof of purchase, or additional verifiable
information to help locate the purchase in our records.
- Please contact us
to discuss any warranty concerns you may have.
Discount Voucher Codes
- Discount Voucher Codes
generate a discount from your Shopping Cart value.
- To redeem, simply enter a
valid code at the Shopping Cart page then proceed to the checkout to make
- All promotional codes have a
unique set of terms and conditions automatically applied when issued and
are only valid at the discretion of Thecorpsshop.com.
- Discount Voucher Codes
cannot be used in conjunction with any other offer or discount.
- If you are unable to use a Discount
Code, please contact
- Issue, cancellation and
modification of coupon codes is at the sole discretion of The Corps Shop
- Gift cards may
be purchased at Thecorpsshop.com.
- Gift cards cannot be
redeemed for cash and are not transferrable.
- To the extent permitted by
- We will not be liable for
any loss of income, loss of profits, loss of contracts or for any indirect
or consequential loss or damage of any kind howsoever arising and whether
caused by tort (including negligence), breach of contract or otherwise.
- Our maximum aggregate
liability for any product supplied to you whether in contract, tort
(including negligence) or otherwise shall in no circumstances exceed the
amount payable by you to us in respect of the product(s) in question.
- Any typographical, clerical
or other error or omission in sales literature, quotation, price list,
acceptance or offer, invoice or other documents or information issued by Thecorpsshop.com
shall be subject to correction without any liability on the part of Thecorpsshop.com.
- Every effort is made to
ensure all content on Thecorpsshop.com is accurate and reliable.
- However, we reserve the
right to cancel any orders made for a product at an incorrect price, which
may be due to typographical errors or incorrect pricing information from
- If an order is cancelled and
the customer has already been charged, Thecorpsshop.com will refund all
money paid back to the customer.
- Please refer to our Privacy
Policy to see how we collect, use and protect your personal information.
- By placing your order, you
agree that we may store, process, and use data collected from your Order
Form for the purposes of processing your order.
Credit Card Fraud
- Whilst we employ the latest
in Secure Sockets Layer (SSL) technology and use SecurePay merchant
Gateway, we will not be responsible for any damages, consequential losses
(whether direct or indirect) suffered by a customer whose credit card is
fraudulently used or is used in an unauthorised manner.
- High performance software is
also deployed on our servers to ensure a safe and secure shopping
Protection and Prevention
- When you place your Order by
either a Credit Card or PayPal you may be sent an email from our Fraud
Prevention Officer requesting further information, such as a copy of your
credit card and Driver's License for identification. After verification,
this information will be destroyed.
- In this case, until your
order has passed our internal Fraud Prevention procedure checks your order
will remain on Pending status. If you do not provide the requested
information within 7 days, your order will be cancelled and your payment
will be refunded back to the method in which you paid.
- These information requests
are meant to help protect Credit Card and PayPal account holders from
- You shall not assign any
rights and obligations under these Terms and Conditions whether in whole
or in part without the prior written consent of Thecorpsshop.com. Any
unauthorised assignment shall be deemed null and void.
- If any provision of these
Terms and Conditions is held by any competent authority to be invalid or
unenforceable in whole or in part, the validity of the other provisions of
these Terms and Conditions and the remainder of the provisions in question
shall not be affected thereby.
- Neither our failure nor your
failure to enforce any Term or Condition constitutes a waiver of such Term
or Condition. Such failure shall in no way affect the right to later
enforce such Term or Condition.
- Thecorpsshop.com reserves
the right to change the Terms and Conditions of sale at any time.
- No Thecorpsshop.com employee
or agent has the authority to vary any of the Terms and Conditions
governing any sale.
not be liable for any delay in performing any of our obligations under these
Terms and Conditions if such delay is caused by circumstances beyond the
reasonable control of Thecorpsshop.com, and Thecorpsshop.com shall be entitled
to a reasonable extension of time for the performance of such obligations.